Eligible, the customer engagement platform purpose-built for the mortgage market, has partnered with Shawbrook Bank to enhance customer retention and improve the overall borrower...

 Saffron for Intermediaries has today announced a series of updates to its Retentions Range

With 1.8 million mortgages due for renewal in 2025 and high customer churn rates, leading outsourcer and software provider Target Group has urged lenders to rethink mortgage servicing,...