Dudley Building Society has strengthened its leadership team with the appointments of Jayne Roberts as Head of Lending and Richard McDonald as Brand and Communications Manager.
Jayne Roberts joins the Society as Head of Lending from Skipton Building Society, bringing extensive experience across the mortgage and lending sector. In her new role, she will lead Dudley Building Society’s lending function, overseeing the continued development of its mortgage proposition, underwriting operations, supporting the Society’s ambitions to expand its specialist lending expertise whilst maintaining and improving the high standards of service for which it is known.
Richard McDonald joins as Brand and Communications Manager following a 20-year career at Lloyds Banking Group, most recently leading the marketing for Halifax Intermediaries and BM Solutions. He will lead the Society’s brand, communications and engagement strategy, working across both internal and external communications.
Richard will focus on strengthening the Society’s profile, enhancing stakeholder engagement and bringing its purpose, values and member proposition to life through compelling storytelling and communications.
Rob Oliver, Distribution Director at Dudley Building Society, said:
“It’s a pleasure to welcome Jayne and Richard to Dudley Building Society. They each bring extensive experience, strong leadership and a genuine understanding of our sector, making them excellent additions to the team.
“Both appointments reflect the direction we’re taking as a Society and the importance we place on having experienced people leading key areas of the business. I’m confident they’ll each make a significant contribution and wish them every success in their new roles.”
Jayne Roberts, Head of Lending at Dudley Building Society, said:
“Dudley Building Society has clear ambitions for its lending proposition, and I’m pleased to be joining the Society at an important stage in that development.
“The specialist lending market continues to evolve, but one thing remains constant: good lending depends on experienced people making well-informed decisions and understanding the circumstances behind every application.
“The Society has built a lending proposition around those principles, and that’s something I genuinely value. There is a real opportunity to build on that approach while continuing to support brokers and deliver good outcomes for members.”
Richard McDonald, Brand and Communications Manager at Dudley Building Society, said:
“Dudley Building Society has a clear story to tell and a genuine opportunity to raise its profile with members, brokers and the wider market.
“A strong brand isn’t created by marketing alone. It’s built through the experiences people have with an organisation every day. My role is to ensure those experiences are reflected through clear, consistent communications that help people better understand what Dudley Building Society stands for.”
