Connells Group, the UK’s leading estate agency and property services provider, has delivered a strong performance in 2025, increasing profitability and continuing to invest significantly across the business despite a housing market that remained stop‑start throughout the year.
Group revenue increased by 9% to £1.16bn, with profit before tax increasing 19% to £73.1m, reflecting improving customer confidence and a gradual stabilisation in activity across the market. Connells Group supported 86,000 property exchanges during the year, representing around one in ten of all UK home sales, and generated £33.3bn of lending for UK mortgage providers.
Performance during the year was underpinned by higher mortgage activity, with arranged mortgages up 9%, stronger demand in lettings, and a 7% increase in survey and valuation volumes. The Group also completed 13 acquisitions, further strengthening both its residential and commercial proposition.
2025 performance highlights
- Revenue up 9% to £1.16bn
- Profit before tax up 19% to £73.1m
- £33.3bn of lending generated for UK mortgage providers
- 86,000 property exchanges facilitated
- Mortgages arranged up 9%; surveys and valuations up 7%
- Lettings portfolio increased to over 128,000 properties
- 13 acquisitions completed across residential and commercial markets
- Significant progress on technology investment and digital customer services
Helen Charlesworth, CEO, Connells Group, said: “2025 marked a meaningful step forward for the housing market. The year began strongly, supported by increased activity ahead of the March stamp duty deadline, which accelerated transactions in the first quarter. While momentum eased in the second half amid uncertainty surrounding potential property tax changes, clarity following the Government’s November Budget helped restore confidence towards the year end. Against this backdrop, Connells Group delivered a strong performance, growing profitability, supporting more customers and continuing to strengthen our market position.”
“What makes these results especially pleasing is the progress we have made in modernising the homebuying and selling journey. Our investment in technology, data and digital services is enabling our colleagues to deliver an even better experience for customers, while partnerships across the industry are helping us shape a more streamlined process for everyone involved.”
“As we look to 2026, we have reasons to be cautiously optimistic. Mortgage rates are easing, economic indicators are moving in the right direction, and we begin the year with a healthy sales pipeline. We will continue to invest in our people, our branches and our technology, ensuring we’re well placed to help even more customers, whatever the market brings.”
